Privacy Policy

At Bambino Sleep Studio, I respect your privacy and take care with the information you share with me. This policy explains what information I collect, why I need it and how I look after it.

1. Who I am

Bambino Sleep Studio is operated by:

Helene Mary Dutfoy

helene@bambinosleepstudio.com
Partita IVA: 04951200163

I am the data controller responsible for your personal information.

2. What information I collect

Depending on the service you book, I may collect:

  • your name and contact details;

  • your child's name, age and relevant sleep information;

  • information about your child's sleep habits, routines and circumstances;

  • information you provide in your intake questionnaire;

  • information you share during consultations or WhatsApp support;

  • booking and payment information; and

  • information you provide when contacting me through my website.

Some information you choose to share may relate to your child's health or development.

3. Why I use your information

I use your information to:

  • arrange and provide your sleep consultation or support program;

  • understand your child's sleep and prepare personalised recommendations;

  • communicate with you about your booking and support;

  • process payments and maintain business records;

  • respond to questions or requests;

  • improve my services; and

  • comply with legal and accounting requirements.

I do not sell your personal information.

4. Legal basis for using your information

Depending on the purpose, I process your information because it is necessary to:

  • provide the service you have requested;

  • manage your booking and payment;

  • comply with legal obligations; or

  • pursue legitimate business interests where permitted by law.

Where consent is required, I will ask for it separately.

For information concerning health or other special categories of data, I will rely on the appropriate legal basis required by applicable data-protection law.

5. Who I share your information with

I only share information where necessary to operate my business or where required by law.

This may include trusted service providers such as:

  • Squarespace, for my website and online bookings;

  • Squarespace payment used to process your payment;

  • WhatsApp/Meta, where you choose to use WhatsApp for support;

  • Google Forms and Google Drive, for collecting questionnaire responses and storing client information;

  • Little Baby’s tracker app for gathering information on your child’s sleep;

  • accountants or other professional advisers where necessary.

These providers may process personal information on my behalf and are required to handle it appropriately.

6. Your rights

Depending on the circumstances, you have rights under GDPR including the right to:

  • ask for access to the personal information I hold about you;

  • ask me to correct inaccurate information;

  • ask me to delete your information;

  • ask me to restrict how I use your information;

  • object to certain types of processing;

  • request your information in a portable format where applicable; and

  • withdraw consent where processing is based on consent.

To exercise your rights, contact me

7. Complaints

If you have concerns about how I handle your personal information, please contact me first so I can try to resolve the issue.

You also have the right to lodge a complaint with the Italian data protection authority:

Garante per la protezione dei dati personali

You can find information about your rights and how to make a complaint on the Garante's website. Garante Privacy

8. Changes to this policy

I may update this Privacy Policy from time to time.

The latest version will always be available on the Bambino Sleep Studio website.

Last updated: september 2026